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Do’s And Don’ts Of Dealing With Fire Damage

fire damage restoration durham, fire damage cleanup durham, fire damage durhamNo one in Durham wants to deal with a house fire. Luckily, most of us know that the first thing you need to do is call for help to get the fire put out, and that one thing you should not do is enter a burning building. There are also a lot of other things that you should and should not do following a fire, and we at Restoration 1 of Durham know it is important to know what steps need to be taken to keep you and your family safe.


  • Stay safe. It is important to stay a safe distance from the burning building, and wait for professional help to arrive.
  • Call a fire damage restoration company right away. Having trained professionals in fire damage cleanup and restoration ready to respond as soon as the flames have been extinguished will provide the best possible outcome for your home and belongings.
  • Keep a record and take photos of damages done and items lost. It is hard to stay organized during a hectic time, but the more you can document, the better off you will be with both your own piece of mind and also with your insurance. Insurance claims need a lot of information so the more you can document the better.
  • Call your insurance right away so that an adjuster can come assess the situation and the claim can get started right away. Most restoration companies have experience working with insurance companies so they will be able to be sure that everything is handled correctly and in a timely manner.
  • Let the fire damage restoration company handle the entire cleanup and repairs, from start to finish, so you can have some of the burden taken off your shoulders


  • Stay safe. Do not attempt to enter a building, even after the flames have been extinguished, until a licensed professional has deemed the building safe for re-entry. Fires compromise structural integrity, and there are many hidden dangers that the untrained eye will not pick up on, so sit tight until you are told you can go back inside.
  • Do not attempt to wipe or wash soot, smoke, or ash residue off of any surfaces. The byproducts that linger in smoke and soot are dangerous to your health, and without the proper cleaning agents and protective equipment you put yourself at risk. Let the professionals handle the entire fire damage cleanup. 
  • Do not try to turn on any lights or appliances in the damaged area until they have been cleared or checked. Power should be turned off to the home and should not be restored until they have been assessed and deemed safe. Fires damage electrical circuits, and electrical shocks can be hazardous following a fire.
  • Do not try to deal with the fire damage restoration and repairs on your own. You have enough on your plate dealing with a fire, and you can actually make damage worse. Without the proper training and equipment, fire damage cleanup and restoration will take much longer and may lead to further damages to your home from inadequate cleanup. Let the professionals take care of you, your home, and your property during one of the hardest trials you can face. 

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Our promise is that we will treat your property and family like our own.

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