Water Damage Restoration Company in Durham NC

Restoration 1 of Durham

24/7 Water Damage Restoration in Durham NC

Fast water removal, structural drying, cleanup, and repair for homes and businesses throughout Durham.

Call Now! (919) 241-7311

Call Now for 24/7 Emergency Service

Complete Water Damage Cleanup and Repair in Durham

Water damage can happen because of a burst pipe, plumbing leak, appliance failure, sewage backup, basement flood, or severe storm. Fast action is important because moisture can spread into flooring, drywall, insulation, cabinets, and structural materials.

Restoration 1 of Durham provides emergency water removal, moisture detection, structural drying, cleaning, sanitizing, and water damage repairs. Our team works to limit additional damage and restore your home or business as quickly as possible.

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Serving Durham and the community for over a decade
Call Now! (919) 241-7311
Water Damage Restoration
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misty ketteman
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I had a leak behind my shower and I called Restoration 1 in durham because they had good reviews. That was the best thing that I ever did! They came out the same day and evaluated the situation. The removed the wet drywall and started the process of remediation. They even worked with my insurance company for me which completely took all the stress off. After the remediation they even came back out to fully repair everything back to the way it was before the leak! I highly recommend using this company they are amazing! Everyone there is super friendly! I was nervous about how things would go but they handled everything and did an amazing job!
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barbara Sprouls
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We used this company to remediate the damage from a slow toilet leak in our powder room. They did an excellent job. I highly recommend.
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Christine Craig
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Restoration 1 has gone above and beyond for me from day one of my home's water loss. Every person who works there is professional, responsive, and reasonable. Dawn in the front office is a reassuring voice during an unexpected home event. Avery and Anthony in mitigation are not only highly knowledgeable in how to fix a home, but they are patient with homeowner questions. If I need something one person doesn't have, they are all quick to pull in resources and find solutions. They get stuff done. On top of that, they are great humans. One gentleman on the demo crew gave a kind word of encouragement while being there to tear my kitchen apart. Restoration 1 is truly the best. You want them on your side in case of a water, fire, or mold loss.
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Susan Herring
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Great company to do business with, they came out promptly to access the damage and whether or not we needed mold remediation (we didn’t thankfully). Thanks to Dawn for being responsive with scheduling and communication. Anthony who came out, inspected and explained what was going on. I would definitely contact them again if needed. Thank you
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Terri Phoenix
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We had a wonderful experience with Restoration 1. From start to finish they were professional, friendly, and took great care in the cleanup and repairs to our property. Dawn was wonderful to work with, any questions I had, she was accessible and answered quickly. The work was top notch and the price was reasonable for the work rendered. While I hope we don't have another cause to call them, if we have another situation they will definitely be the folks we call for assistance.
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Josephine segatori
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Great customer service kept me well. Informed answered all my questions. Made sure I had exactly what I needed.
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Don Cano
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Amazing work and a fair price.

Common Causes of Water Damage in Durham Homes and Businesses

Heavy rain, aging plumbing, appliance failures, and drainage problems can all lead to water damage. Common causes are:

  • Overflowing Toilets – Can flood floors and spread bacteria.
  • Appliance Leaks – May send water beneath cabinets and flooring.
  • Water Heater Problems – Can soak nearby walls and floors.
  • Sink and Bathtub Overflows – May damage cabinets, flooring, and rooms below.
  • Sump Pump Failures – Can quickly lead to basement flooding.
  • AC Leaks – May cause hidden moisture behind walls.
  • Broken and Burst Pipes – Can soak walls, floors, and cabinets.
  • Roof Leaks – May damage ceilings, walls, and attics.
  • Heavy Rain and Storm Flooding – Can overwhelm drainage and flood lower levels.
  • Sewage Backups – Can spread contaminated water, bacteria, and odors.

Restoration Services We Can Handle

We provide restoration services for homes and businesses in Durham. Services include:

Residential Water Damage

Prompt service to protect your family’s comfort and your home’s value.

Commercial Water Damage

Fast, efficient restoration to reduce downtime and keep business operations running.

Sewage Damage Cleanup

Safe removal of contaminated water, full sanitization, odor elimination, & complete restoration of affected areas.

Basements & Crawlspaces

Our water extraction & structural drying process helps protect your foundation, building materials, and belongings.

Broken, Frozen, & Burst Pipes

Quick response to thaw, repair, and restore areas affected by burst or damaged pipes during cold weather.

Mold Inspection & Removal

Mold often spreads quickly after a water incident or during high humidity, affecting both your property and health.

Fire & Smoke Cleanup

When you’ve experienced the devastation of a fire, we will be there to provide fire & smoke damage restoration.

Biohazard Cleanup

After a traumatic event, we safely remove hazardous materials and return your property to a clean, livable condition.

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Our Water Damage Restoration Process

1. Emergency Inspection

We identify the source of the water, assess the affected areas, and develop a restoration plan.

2. Water Extraction

Standing water is removed using professional extraction equipment.

3. Structural Drying

Air movers and dehumidifiers are installed to dry affected materials and control humidity.

4. Moisture Monitoring

We monitor moisture levels throughout the drying process to confirm that hidden areas are drying properly.

5. Cleaning & Sanitizing

Affected surfaces are cleaned, treated, and sanitized when necessary.

6. Repairs & Restoration

Damaged materials are repaired or replaced to return the property to its pre-loss condition.

Water Removalin Durham NC

Our Restoration 1 Promise

We use professional equipment, proven restoration methods, and quality materials to restore your damaged property safely and correctly.

Why Choose Restoration 1 of Durham?

Water damage needs to be handled quickly and correctly. Our team is prepared to respond to basement flooding, hardwood floor water damage, sewage backups, appliance leaks, and other water-related emergencies.

  • All-in-One Service – From emergency water removal to full water damage repair, we handle it all. We also check for hidden moisture so problems don’t return later.
  • Fast Arrival Times – Water spreads quickly, so we keep our trucks stocked and ready 24/7 for emergency calls.
  • Proven Process – We use professional-grade drying equipment and proven techniques to stop damage in its tracks.
  • Locally Owned & operated – You work with a Durham-based restoration team backed by the proven systems, training, and resources of Restoration 1.
Call Now! (919) 241-7311
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Frequently Asked Questions

We offer 24/7 emergency response and can often arrive within an hour, depending on your location and the situation. We service all of Durham and surrounding communities.

Yes, we work for our Homeowners and work with insurance carriers to assist them with the claims.

Homeowners insurance may cover water damage caused by sudden and accidental events such as burst pipes, appliance leaks, or overflows. Coverage often depends on the source of the damage and how quickly the issue is addressed.

Every job is different, but we work quickly while ensuring all damage is fully addressed. The timeline for water damage restoration depends on the extent of the damage, the amount of water involved, and the materials affected. Most water removal and drying projects take several days, while larger restoration projects may take longer.

It depends on the type and extent of the damage; we’ll assess the situation and let you know if it’s safe or if temporary relocation is best.

We do everything possible to restore salvageable items using professional cleaning, drying, and repair methods.

We use advanced moisture detection tools to check behind walls, under floors, and inside materials to ensure no hidden moisture is left behind.

Need Emergency Water Damage Help in Durham?

Water can continue spreading through flooring, walls, cabinets, and structural materials until it is removed. Contact Restoration 1 of Durham for emergency water extraction, professional drying, cleanup, and repairs.

Call Now! (919) 241-7311 Request Water Damage Service